NOT RECOMMENDED.
Positives - We got our mortgage completed.
Negatives - Everything else.
- We decided to go with a broker to apply to multiple lenders. Fran applied to 2, one of which the application was never completed.
- Multiple mistakes were made and had to be rectified, including downpayment amount and names on the mortgage (we had wanted joint tenancy on the mortgage).
- She does not answer phone calls or emails. Impossible to get a hold of and would take up to a week to answer or follow up on simple requests.
- Made our purchase extremely stressful by holding up the process constantly by being unavailable.
I made the mistake of not reading reviews. Client beware.
