I used to work for Victoria for about 2 years so we would always bring my dog to her to get groomed. She used to do such a good job but once I quit working there her total demeanor towards my dog has changed. Her cuts have gotten a lot sloppy. I have heard some nasty things about Victoria for awhile now on the internet and I always figured it wasn't true until now. The last time we brought our dog in, everything went the same. She did her cut then we went to pick her up. Victoria never said anything happened to my dog so we just took her home. Two days later when I was doing my usual check up on her I noticed she had huge razor burn and nicks from a razor on her neck. We were so mad, I can understand my dog can be crazy but for you to cut her then not tell us is ridiculous. So I sent her a text asking when would be a good time to call her, as I didn't want to interrupt anything she might be doing at home. While we were gone she left us a very rude message, on how we are always accusing her of doing stuff to our dog. (which in fact is not true, I may have asked a question about her leg before but that's nothing) and that she does not reply to texts now. So I called her, telling her we found razor burn and nicks on her neck. Victoria of course said it wasn't from her, that she would have noticed something like that. Victoria is the only one that grooms her. I've seem razor burn and nicks that she has given to other dogs while I worked for her. So I know what they look like and what they are from. I can't believe she didn't even have the nerve to admit to this. We obviously DO NOT recommend her to anyone. There are plenty of other groomers to go to. I hate that this has happened to my dog, and that Victoria would leave such a nasty message on our phone and lie about what happened. There is no reason to treat clients like that. It makes me wonder what else she is doing to other dogs. I can honestly say we are no longer bringing our dog to her.
