From the moment I made the call to Willowbrook Plumbing & Heating I knew I had the company I wanted to deal with! " Vivienne " listened to my situation with genuine concern, she was not abrupt like other companys. She gave me Garys direct line to get in touch with him, and I will add that she has the most pleasant business voice I have heard in some time!! Gary came over at the time that was convenient for me, not just a 9 to 5er thank god!!! he was going to just install my gas dryer but I decided to replace my hot water tank also so we decided to have him come by tomorrow with a new tank and do them both. He showed up right on time with James and got the job done fast efficient and clean! His prices are excellent, his personality is awesome. He is a down to earth guy no bullshit on trying to sell you stuff you don't need. When the job was done you feel assured you chose the right company.I would not hesitate to recommend this company!! GREAT JOB Vivienne, Gary and James! Thank you for being Genuine G. McBeth